Senior Manager- Estate Operations

Senior Manager- Estate Operations

Responsibilities

Strategic Roles and Responsibilities:

• Ensures alignment of estate management operations with overall Admin strategy and objectives. Formulates estate management budgets, optimizing costs, and overseeing policy development and regular updates in line with business requirements.

Estate Operations:

• Ensures efficient management of estate, F&B services, horticulture services, and facility maintenance. Manages vendor billings and payment processes, ensuring adherence to processes and policies.

Estate Event Management:

• Ensures planning and execution of events at promoter estates, including vendor management, event design, and budgeting. Coordinates all event-related services including travel, accommodation, and entertainment, ensuring they meet Adani's standards.

Governance and Compliance Management:

• Ensures estate management processes comply with governance protocols and SOPs, and develops action plans to address audit findings and mitigate risks in estate operations.

Technology and Process Evolution:

• Ensures the development of a comprehensive database to capture utility and requisition patterns. Analyses data to provide insights for process improvement and incorporates new technologies to enhance customer satisfaction and ease of service at the estates.

People Management:

• Ensures efficient administrative staffing at the estates by managing regular and contractual employees, planning shifts, and overseeing training. Monitors attendance, reviews performance, and provides feedback to maintain a motivated team and ensure service delivery standards are met.

Key Stakeholders - Internal:

• GCPO
• BU/Site Admin Heads
• Security Heads
• Admin Team
• Group CPrO

Key Stakeholders - External:

• Service Partners
• Event Management Companies

Qualifications

Educational Qualification:

• Bachelor’s degree in Business Management, Hotel Management or relevant field

Work Experience (Range of years):

• 10+ years of work experience with minimum 2 years in a team leading role in a similar position for mid-sized / large organization.