Specialist - System Management
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 2 yearsJob Description
Specialist - System Management
Key responsibilities
To hadle 2 critical tier0 payment services on their support incident user queries
Perform all the production changes including preparation representation in CAB and implementing them on production
Practical experience working within Incident Change and Problem Management processes and associated procedures
Experience operating in highfrequency change environments including the adoption engineering and execution of automated CICD pipelines
Solid understanding of Unix fundamentals and shell scripting for automation diagnostics and operational support
Demonstrated capability in production incident investigation rootcause analysis and implementing effective fixes to restore service
Skilled in maintaining production system health monitoring stability and proactively addressing risks to service availability
Comfortable working in AgileDevOps environments supporting continuous delivery while maintaining production stability
Strong communication skills with the ability to contribute effectively during productioncrisis calls and provide clear technical updates
Customerfocused mindset translating customer needs into reliable support outcomes and consistently delivering highquality service
Should be ready to work on weekends on rotation
Required skillsexperience
Unix Shell Scripting
Oracle
Splunk Queries
Kubernates
IncidentChange management
Nice to have
Payments Domain Knowledge
Java
ControlMAny scheduling tool
App Dynamics
Job role
Job requirements
About company
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