Birlasoft Limited

Service Now Implementation - Subcontractor

Birlasoft Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Service Now Implementation - Subcontractor

Area(s) of responsibility

  • Design, configure, and implement ServiceNow solutions using platform best practices and scalable architecture principles.
  • Develop and maintain workflows, business rules, client scripts, script includes, UI policies, Flow Designer flows, catalog items, forms, lists, and application configurations.
  • Build and support integrations with enterprise systems using REST, SOAP, IntegrationHub, web services, and ServiceNow APIs.
  • Partner with business stakeholders to understand requirements, document solution options, and translate needs into technical designs.
  • Support platform enhancements, production support, defect resolution, upgrades, patching, and operational maintenance activities.
  • Participate in solution design reviews, technical governance, code reviews, and release readiness discussions.
  • Perform troubleshooting, root cause analysis, performance tuning, and issue remediation across ServiceNow applications and integrations.
  • Create and maintain technical documentation, configuration specifications, support procedures, and knowledge articles.
  • Partner with testing and business teams to support functional testing, regression testing, UAT, and production validation.
  • Identify opportunities to automate manual processes, improve platform reliability, and enhance the user experience.

Experience Level

Mid Level

Job role

Work location
Work locationINDIA - BENGALURU - HP, IN
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Security
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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