AGM - Acc Mgr - OTT & Neoscaler Sales

AGM - Acc Mgr - OTT & Neoscaler Sales

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role title:  AGM – Hyperscaler Sales

Function:  Enterprise

Band: M2

Vertical: Carrier & Wholesale

Reports to:  Lead – OTT & Neoscaler Sales (M3)

Location: Mumbai Corporate

Role purpose:

Responsible for driving business growth by managing and expanding relationships with assigned accounts, ensuring the successful sale and delivery of FLD connectivity solutions. This role involves understanding customer requirements, positioning appropriate connectivity services, having strong commercial acumen, tech understanding, and collaborate cross functionally to win in the Digital Connectivity ecosystem.

Key accountabilities and decision ownership

[max 5]:

Sales & revenue Growth

• Develop and execute a sales strategy to achieve revenue and growth targets
• Identify new business opportunities in Emerging Hyperscalers/ SASE/ CDN space in existing and new accounts
• Manage complete sales cycle, from lead generation, proposals, negotiation, and contract closures

Account Management & Customer Success

• Build strong relationships with customers, ensuring long-term engagement
• Serve as the primary point of contact, addressing their connectivity needs and providing consultative solutions.
• Conduct regular business reviews with customers to assess satisfaction and identify new business opportunities

Solution Design & Technical collaboration

• Work closely with solution architects, and other technical cross functional teams to create tailored connectivity solutions
• Stay updated on emerging technologies, market trends, and competitive landscape to provide value-driven recommendations.
• Educate customers on the latest connectivity solutions & their impact on business efficiency and digital transformation.

Stake holder management

• Coordinate with internal teams, product, operations, project management, finance, C&C, etc. to ensure customer satisfaction.
• Represent the organisation at industry events, conferences, and client meetings to strengthen Vi’s positioning.
• Partner with marketing, solutions, operations, product, to develop customer specific solutions and lead generation initiatives

Performance Tracking & Reporting

• Maintain accurate sales systematic, pipeline, forecasts, and customer data in Sales Monitoring systems
• Provide regular reports on sales performance, market trends, and competitive intelligence
• Ensure adherence to revenue targets and key performance metrics

Core competencies, knowledge and experience [max 5]:

• 5+ years of experience in B2B sales, account management, or business development in telecom, ICT or Connectivity domain
• Proven track record of achieving and exceeding sales targets
• Ability to engage with C-level executives and key decision-makers
• Strong communication and presentation skills
• Self-motivated, result oriented, and able to work in a fast-paced environment.  

Must have technical / professional qualifications:

• Bachelor’s degree in Engineering (Telecom, CS, Electronics) or a related field
• MBA in Sales, Marketing or Business Management (preferred but not mandatory)
• Strong understanding of AI/ ML ecosystem, MPLS, Internet, SD_WAN, Leased lines, Cloud services,  CDN, IPT, etc.
• Strong skills in contract negotiation, pricing strategies, and revenue forecasting
• Awareness of regulatory and compliance requirements in telecom domain

Budget owned: As per sub segment guidance

Key performance indicators [max 3]:

• Percentage of Revenue target met or exceeded
• New Business acquisition from existing and new accounts
• Sales systematic
• Manage Account receivables

Direct reports: NA

Dotted reports: NA

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership