Fortis Healthcare Limited

Unit Head Patient Experience

Fortis Healthcare Limited
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Unit Head Patient Experience

- Responsible for leading and managing patient experience initiatives within a healthcare facility. - Ensures high standards of patient care and satisfaction through effective team leadership. - Coordinates with various hospital departments to improve service delivery and patient interactions. - Drives strategies to enhance patient feedback mechanisms and resolve grievances. - Requires strong leadership and communication skills to manage multidisciplinary teams. - Focuses on improving overall patient journey and experience in the hospital environment. - Role demands experience in healthcare operations and patient relations. - Involves working closely with clinical and non-clinical staff to align patient-centric goals. - Requires ability to analyze patient feedback data and implement quality improvement plans. - Demands a proactive approach to patient care excellence and service innovation.

Job role

Work location
Work locationGurgaon, Fortis Memorial Research Institute - Gurgaon, Fortis Memorial Research Institute Sector 44, Opposite HUDA City Centre Metro Station, India
Department
DepartmentHealthcare / Doctor / Hospital Staff
Role / Category
Role / CategoryNurse / Patient Care / Hospital Staff
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameFortis Healthcare Limited
Job posted by Fortis Healthcare Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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