Birlasoft Limited

Practice Director

Birlasoft Limited
Pune
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 15 yearsMin. 15 years

Job Description

Practice Director

Area(s) of responsibility

JOB Description

 

  • 15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles.
  • Strong ability to design end-to-end CX architectures, data flows, and integration patterns.
  • Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC)
  • Experience building POCs, demo environments, and prototypes.
  • Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc.
  • Working knowledge of SaaS implementation methodology (Oracle Unified Method – OUM / True Cloud Method)
  • Experience of Oracle CPQ will be a plus
  • Good to have certifications Oracle CX
  • Good communication, interpersonal skill, and soft skills
  • Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes.
  • Prior EBS experience within last 5 years is nice to have.
  • Must be well versed in EBS solutioning and implementation
  • Should have exposure in migrating Oracle EBS to Fusion/Cloud.

 

Experience Level

Executive Level

Job role

Work location
Work locationINDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN
Department
DepartmentConsulting
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 15 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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