Senior Officer - HR Operations - Data Management

We are Reckitt

​Human Resources​

About the role

The Employee Life Cycle (ELC) Specialist plays a critical role in maintaining and managing employee data integrity within the organization. This position requires a detail-oriented individual with a strong focus on accuracy and the ability to handle sensitive information confidentially. The role involves collaborative efforts with various departments to ensure smooth and precise data management, including position management, offboarding, and absence tracking.

Your responsibilities

1. Data Integrity and Management 
Accurately input, update, and maintain employee records in the HR information system. 
Manage processes for updating personal employee data, contract changes, work data change 
requests, employment confirmation letters, mass data updates, data corrections, and 
employment probation confirmation. 
Ensure all transactions are completed within the SLA and payroll cut-off dates. 
Conduct regular audits to verify data accuracy and consistency across various systems. 
Demonstrate a methodical and organized approach to work situations with high attention to 
detail. 

2. Position Management 
Oversee the creation, modification, and deletion of positions within the HR system. 
Interact with other subject matter experts (e.g. HRBP, CoE, factory HR etc.) and internal 
teams (e.g. solutions team) to identify the best solutions for employee queries.  
Prioritize cases and conduct continuous follow ups/ check-ins to ensure case closure. 

 
3. Bulk Data Upload 
Manage the bulk data upload process by initiating data import in SuccessFactors.
Ensure compliance with data governance, company policies and legal requirements 
during the process. 
Perform post upload validations.

4. Compliance and Confidentiality 
Maintain strict confidentiality of employee data and adhere to privacy laws, local legislation, 
and company policies.
Ensure compliance with data protection regulations and internal data management guidelines. 

5. Interdepartmental Collaboration 
Work closely with HR and payroll to resolve any discrepancies in employee data. 
Collaborate with other departments to ensure accurate and timely data management. 

6. Process Improvement 
Identify and suggest improvements in data management processes to enhance efficiency 
and accuracy. 
Engage in HR system improvement projects or data migration activities.

 
7. Query Management 
Respond to data-related queries from employees and management in a timely and 
professional manner.
Provide support and guidance on data management best practices.

The experience we're looking for

• Bachelor's degree in any field from a recognized university or relevant professional qualifications.
• 4-6 years of experience in HR data management, Employee Lifecycle or a related role, preferably in a shared services environment.
•  Proficient in Microsoft applications (Excel, Word, PowerPoint). 
• Good knowledge of HR Systems such as Success Factor, ServiceNow, and HRIS is an added advantage. 
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills. 
• Ability to handle sensitive information with discretion and integrity. 
• Strong communication and interpersonal skills. 

The skills for success

What we offer

Equality