Customer Assistance Manager_Loan Against Property_0233_8514_1014521_HRR
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager_Loan Against Property_0233_8514_1014521_HRR
- Manage customer assistance specifically related to Loan Against Property products. - Handle customer queries, support loan processing, and ensure smooth customer experience. - Coordinate with internal teams to resolve customer issues efficiently. - Maintain strong communication with clients to enhance satisfaction and retention. - Oversee documentation and compliance related to loan assistance. - Work closely with financial services teams to support loan disbursement and follow-up. - Ensure adherence to company policies and regulatory requirements. - Support the growth of loan portfolios by providing excellent customer service. - Utilize problem-solving skills to address customer concerns promptly. - Maintain records and reports related to customer assistance activities.Job role
Job requirements
About company
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