Engineer - IT Product Support

Engineer - IT Product Support

Company:

Marsh

Description:

We are seeking a talented individual to join our AMSI at Marsh Tech. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Join as a Engineer  (career level B2) in Gurugram.

• Work in one of the following streams based on business need and fit:

• Infrastructure support engineer

• DevOps engineer

• Database engineer

• Application support engineer

• Collaborate within a team environment and communicate effectively with stakeholders.

• Adapt to changing priorities and project environments.

• Work in a 24x7 shift environment, including rostered rotational shifts as required.

• Complete required skill certifications after selection and submit proof before joining.

Interview process:

• Aptitude test on the Mettl online platform

• Technical discussion with the core team

• Final HR interview

• Offer rollout

 

What you need to have:

Qualification and eligibility:

• B.E. / B.Tech / MCA in Computer Science or IT only.

• Minimum 80% marks in graduation or post-graduation (80% cutoff through semesters).

• Graduating in 2027 with no backlog in any subject.

 

What makes you stand out:

• Excellent analytical and problem-solving ability with effective communication skills.

• Ability to work collaboratively in a team environment.

• Willingness to learn and adapt to change.

• Exposure to any programming language.

• Strong PL/SQL fundamentals.

• Basic understanding of software development lifecycle and version control tools (e.g., Git).

• Practical experience through internships, projects, or coding competitions.

• Basic knowledge of cloud platforms (AWS, Azure) and services.

• Basic awareness of AI/ML concepts (e.g., supervised/unsupervised learning, neural networks, large language models).

• Familiarity with AI tools such as GitHub Copilot, ChatGPT, Microsoft Copilot, or similar assistants for code generation and debugging.

• Understanding of AI/ML use cases in IT operations (e.g., AIOps, intelligent monitoring, automated incident response, predictive analytics).

• Awareness of responsible AI principles including data privacy, bias mitigation, and ethical use in enterprise environments.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as
  
  

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.