Vertiv Energy Pvt Ltd

Engineer I - Field Service

Vertiv Energy Pvt Ltd
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Engineer I - Field Service

Brief Job Description: 
The Service Engineer will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of Precision Air Conditioners (PACs). The ideal candidate will have a strong technical background in HVAC systems, excellent problem-solving skills, and the ability to effectively communicate with customers to resolve issues. The Service Engineer will also be responsible for attending breakdown calls, troubleshooting problems, and ensuring customer satisfaction, with a track record of receiving appreciation mail from customers.

Responsibilities
1.Visit customer sites to install, commission, and maintain Precision Air Conditioners (PACs)
2. Perform preventive maintenance tasks according to scheduled maintenance plans to ensure optimal performance of HVAC systems
3. Respond promptly to breakdown calls and efficiently troubleshoot technical issues to minimize downtime for customers
4. Work closely with customers to understand their requirements and provide effective solutions to meet their HVAC needs
5. Diagnose and resolve problems encountered by customers during PAC and Chiller operation, ensuring smooth functionality
6. Maintain accurate records of service activities, including installation, maintenance, and repairs, using appropriate documentation systems
7. Provide technical support and guidance to customers on HVAC system operation, maintenance procedures, and best practices
8. Collaborate with internal teams, including sales and engineering, to address customer inquiries and resolve issues in a timely manner
9. Proactively identify opportunities for improvement in service delivery and recommend solutions to enhance customer satisfaction.
10. Demonstrate professionalism and commitment to delivering high-quality service in all interactions with customers and colleagues
11. Uphold safety standards and protocols while performing onsite activities to ensure a safe working environment for all parties involved
12. Willingness to travel to customer sites, communication and interpersonal skills, with the ability to interact effectively with customers and team members, good technical knowledge of HVAC systems, including components, controls, and troubleshooting techniques
 
Qualifications - Bachelors of Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field.

 

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

Experience Level

Mid Level

Job role

Work location
Work locationGurgaon, India
Department
DepartmentMaintenance Services
Role / Category
Role / CategoryMaintenance Turner / Fitter
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameVertiv Energy Pvt Ltd
Job posted by Vertiv Energy Pvt Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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