Sales Operation and Support Analyst

Sales Operation and Support Analyst

Brief Job Description: 

EMS Maintenance Engineer:  

Reporting to the relevant Production Managers these positions involve general manufacturing and operative responsibilities pertaining to Electrical Switchgear assembly and/or associated product lines.

Responsibilities and Measurement Criteria with Time investment Needed on Each: 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Onsite maintenance of Energy Management / Monitoring Systems to include but not limited to: PLC Systems 
  • SCADA Systems 
  • Metering Systems
  • Server based systems 
  • Network / Comms Hardware 
• Diagnostics, troubleshooting, and remediation of onsite issues.
• Drafting of service reports following maintenance visits.
• Remote support / corrective attendance on short notice to priority sites during critical system failures / doomsday scenarios. 
• Development of upgrade plans to suit client needs. 
• System modifications / upgrades. 
• This role also has a customer facing element to it, so good communications and literacy/report writing skills are a must.
• Adequate training, both theoretical and practical, will be provided on a periodic basis in each appropriate segment of the industry

Qualifications:

Required/ Minimum Qualifications: 

• 3rd level qualification in Electrical or Electronic Engineering/Computer related discipline 

Additional / Preferred Qualifications:  

• Relevant experience in an Engineering / Manufacturing environment 
• Familiarity with Energy Management / Automation Systems 
• Knowledge and understanding in reading Electrical One Line Schematics 
• Strong, demonstrable troubleshooting/fault-diagnostics skills 
• Be efficiently organized and able to prioritize multiple tasks 
• Experience with Schneider PME/PSO, Ignition and GridVis software or other similar Energy Management software platforms
• SQL Database Experience 
• Full Driver’s License

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None

Time Travel Needed: 

• 95%

 

 

Experience Level

Senior Level