Transformation & Continuous Improvement Manager

Transformation & Continuous Improvement Manager

ABOUT SOLENIS

Solenis is a leading global producer of specialty chemicals focused on partnering with water-intensive operations to solve complex water treatment, process improvement and hygiene challenges with advanced chemical and equipment solutions for consumer, industrial, institutional, food & beverage, and recreational pool and spa water markets.

The product portfolio of Solenis includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, USA, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis has been recognized as a Best Managed Company for 4 consecutive years and was named as 2024 Best Managed Company Gold Standard Winner.

1. Transformation Program Execution

• Support the execution of GBS transformation initiatives and workstreams.
• Coordinate project plans, timelines, milestones, and deliverables across functions.
• Monitor project progress and escalate risks, issues, and dependencies.
• Prepare status reports, dashboards, and leadership updates.

2. Process Excellence & Continuous Improvement

• Identify process improvement opportunities across Finance, HR, Procurement, Customer Service, IT, and other GBS functions.
• Facilitate Lean and Continuous Improvement workshops.
• Conduct process mapping, root cause analysis, and waste elimination exercises.
• Support standardization and best-practice deployment across locations.

3. Digital & Automation Enablement

• Partner with business teams to identify automation and productivity opportunities.
• Support implementation of workflow, RPA, AI, analytics, and self-service initiatives.
• Track automation benefits and adoption metrics.
• Maintain transformation opportunity pipelines and benefit trackers.

4. Change Management & Adoption

• Support communication and change management activities.
• Develop training materials, user guides, and adoption plans.
• Coordinate stakeholder engagement workshops and feedback sessions.
• Monitor adoption, compliance, and sustainability of implemented solutions.

5. Governance & PMO Support

• Maintain transformation governance routines and action trackers.
• Support preparation of Steering Committee and leadership review materials.
• Track project KPIs, SLAs, milestones, and benefits realization.
• Ensure compliance with project management standards and methodologies.

6. Analytics & Value Realization

• Develop productivity dashboards and performance reporting.
• Analyze operational data to identify trends and improvement opportunities.
• Support business case development and ROI calculations.
• Measure realized savings, productivity gains, and service improvement outcomes.

Key Stakeholders

• GBS Functional Leaders
• Global Process Owners (GPOs)
• Operations Managers
• IT, Data & Analytics Teams
• Transformation Office
• Business Process Owners
• External Technology Partners

Required Qualifications & Experience

Education

• Bachelor's Degree in Business, Engineering, Finance, Operations, Information Systems, or related field.
• MBA preferred but not required.

Experience

• 5–8 years of experience in GBS, Shared Services, Process Excellence, PMO, Operations Excellence, Consulting, or Transformation roles.
• Experience supporting business process improvement initiatives.
• Exposure to digital transformation, automation, or productivity programs.
• Experience working in matrix and global environments preferred.

Preferred Certifications

• Lean Six Sigma Green Belt
• PMP or CAPM
• Agile/Scrum Fundamentals
• Prosci or Change Management Foundations
• Power BI, Celonis, Power Platform, or Automation Certifications

Key Skills & Competencies

Technical

• Process Mapping & Improvement
• Project Management & PMO
• Business Analytics & Reporting
• Automation Opportunity Assessment
• Power BI / Excel / Dashboarding
• Continuous Improvement Methodologies

Behavioral

• Strong analytical and problem-solving skills
• Effective communication and stakeholder management
• Organized and detail-oriented
• Collaborative and team-focused
• Proactive and results-driven
• Continuous learning mindset

Success Measures

• Productivity opportunities identified and implemented.
• Transformation projects delivered on time and within scope.
• Benefits realization against approved business cases.
• Improvement in operational KPIs and service levels.
• Stakeholder satisfaction and adoption rates.
• Number of continuous improvement projects completed.

Experience Level

Mid Level