Trading Services Analyst

• Ensure timely settlement of trades, investigate and resolve trade-related breaks in accordance with the established work practices and procedures
• Pre-matching of trades for Global markets by interacting with agent banks and brokers across the globe
• Working with various internal teams such as trade processing, pre-matching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner. 
• Respond to and resolve client inquiries on a timely manner 
• Perform root cause analysis for their respective clients to increase STP and reduce client inquiries. 
• Establish and maintain relationships with operations & middle office contacts at clients. 
• Partner with client service teams to help change client behavior where required to remove manual processes. 
• Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
• Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader. 
• Provide operations subject matter expertise and value added services to clients where required. 
• Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes

• Bachelor’s degree required 
• Minimum 3 years in Financial Services industry
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives
• Excellent prior custody & fund services, markets or prime brokerage operational experience 

Preferred Qualifications, Skills and Capabilities:

• Preferably in custody & fund services, markets or prime brokerage space

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.