Process Expert

Process Expert

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

Executes operational landside activities including pre-dispatch validations, dispatching, and post-dispatch workflows. Owns clearing system exceptions (Charge Control and Dispute Approval / Contract Change Transaction), validating documentation, and initiating or approving accessorial charges according to process.

You will be Responsible for

• Monitoring the queue in the SAP Transportation Management System (SAP TM) and resolve flagged exceptions.
• Verifying the required documents for vendor invoice payments.
• Reviewing and approve or reject accessorial charges based on the supporting evidence provided.
• Coordinating with local and regional teams to obtain or correct missing or inaccurate data.
• Facilitating a minimum of two Daily Stand-Up (DSU) meetings per week.
• Participating in cross-functional knowledge-sharing and learning calls.

Qualifications

Minimum of 3 Years in Logistics / Shipping Industry (External Hire)

Good Attitude, Communication & Interpersonal skill

What We Offer

• Impact: Be part of a team that directly contributes to global operations.

• Opportunity: Unlock professional and personal growth through diverse career pathways.

• Innovation: Work with a team that embraces technology and continuous improvement.

• Global Exposure: Collaborate across geographies and cultures.

• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com. 

Experience Level

Senior Level