Process Manager-BPM-HO & SUPPORT-Business Process Management Group
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Process Manager-BPM-HO & SUPPORT-Business Process Management Group
Role : RCU Process Manager
Grade : M4/M5
Location: Pune, MH
Job Description
- Process Support Visits to Branches for Process Adherence
- Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
- Conducting SPARC – Sales Audits of Sales Teams
- Pre and Post Account opening sampling of data for RCU
- Manage Team & Agencies to drive field level Initiatives, activities & Investigations
- Follow ups on the Unusual Events to ensure timely closure
- Support for counterfeit note reporting to authorities
- Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
- Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
- Liaison with legal & other govt. enforcement agencies
The measurable will be –
- Branch Audit Ratings
- Effectiveness of control in the branches in terms of tracking control items
- Critical findings in the vigilance visits
- Number of Unusual Events coming out of the branches and their closures
Number of STRs coming out of th
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelecaller
Country Club Hospitality & HolidayWork from Office
Part TimeFull TimeAny experience
Basic EnglishRelationship Manager
Hdfc Bank LimitedWork from OfficeFull TimeMin. 1 yearNo English RequiredPresales Executive
Mohini EnterprisesWork from OfficeFull TimeAny experienceBasic EnglishSales Team Leader
netambit value first services
Field JobFull TimeAny experienceNo English RequiredInternational BPO Executive
Best Recruit PlacementWork from OfficeFull Time
Night ShiftAny experienceGood (Intermediate / Advanced) EnglishSales/Lead Generation (Outbound)
Shakuntala Asset ManagementWork from OfficeFull TimeMin. 6 monthsBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!