Customer Assistance Manager_Loan Against Property-Hardship Assistance Unit_Bangalore
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager_Loan Against Property-Hardship Assistance Unit_Bangalore
- Manage customer assistance specifically for Loan Against Property products. - Handle cases related to hardship assistance, providing support to customers facing financial difficulties. - Coordinate with internal teams to ensure smooth resolution of customer issues. - Maintain strong communication with customers to provide timely updates and solutions. - Work in a banking/financial services environment, focusing on loan management and customer service. - Requires good interpersonal skills and ability to manage sensitive customer situations. - Role based in Bangalore, involving office-based work. - Suitable for candidates with experience in customer service or loan management within financial services.Job role
Job requirements
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