Fund Servicing Manager

Fund Servicing Manager

• Manage the end-to-end workflow across the full Fund Accounting lifecycle, ensuring timely and accurate delivery of daily BAU activities.
• Provide operational management and oversight of the daily production workflow within the Fund Accounting team.
• Maximize team capacity through resource planning, workload prioritization, and maintaining a robust team structure through training and succession planning.
• Ensure completion and sign-off of daily controls and processing, including resolution of client service inquiries and production of key metrics/KPIs as required.
• Operate as an active member of the team, providing hands-on support as needed to meet critical timelines.
• Communicate effectively across the department to ensure staff awareness of strategic, regulatory, and organizational changes.
• Maintain and continuously improve Standard Operating Procedures (SOPs) aligned to new policies and ongoing risk management activities.
• Contribute to the strategic development and enhancement of Fund Accounting products/services, focusing on efficiency and control improvements.
• Build and maintain effective working relationships with stakeholders and partners across locations to enable seamless delivery.

• Strong understanding of Asset Manager / Asset Owner business and the end-to-end Fund Accounting operations lifecycle.
• Familiarity with investment accounting standards applicable to fund accounting.
• Understanding of investment instruments including derivative products and their operational/accounting impacts.
• Strong risk and control awareness, with ability to prioritize workloads and deliver to critical deadlines.
• Confident communicator across written and verbal channels, engaging effectively with internal and external clients.
• Inquisitive and learning-oriented approach to new markets, products, and processes.
• Strong team player with a collaborative working style.
• Hands-on proficiency in Microsoft Office (Word, Excel, Access, Outlook).