Kotak Mahindra Bank Limited

Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank Limited
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound

- Responsible for handling and resolving customer escalations related to Sky service via inbound contact centre. - Role involves managing customer complaints and ensuring timely redressal to improve customer satisfaction. - Requires strong communication skills and ability to work in a contact centre environment. - Candidate will work primarily with inbound calls, focusing on escalation management. - The position is based in Hyderabad, specifically at Uppal location. - No explicit experience, education, or language requirements mentioned. - Suitable for candidates with prior experience in customer support or escalation handling roles. - The job demands attention to detail and problem-solving skills to manage escalated issues effectively.

Job role

Work location
Work locationHyderabad, 7507-Hyderabad-Uppal-Next to Genpact & Hindu Office-TLA, 2nd & 3rd floor, Plot no. 2 & 3, M2 Square, Uppal IDA Next to Genpact & Hindu Office, Uppal, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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