Senior Manager, Service/Product Offer Management
NTT DATA Global Delivery Services Ltd
Work from Office
Full Time
Min. 5 yearsJob Description
Senior Manager, Service/Product Offer Management
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Senior Manager, Service/Product Offer Management is a senior management role, responsible for developing, owning and driving product and service strategies.
By using their market focus and expertise, this role ensures that the organization’s product and service offerings remain relevant, sustainable, compelling and competitive within the markets they are designed to serve.
The Senior Manager, Service/Product Offer Management is required to own and drive the product management strategy in their assigned business unit/division and is also responsible for identifying opportunities for new product and services development or for the enhancements to existing products and services.
- Develops, owns and drives product strategies and cascade the organization’s overall product strategies into the business divisions and to the relevant stakeholders.
- Analyzes current market trends, conducts market research and specifies market requirements for current and future products.
- Sources or develops concepts for new products to investigate and identify enhancement concepts for existing products.
- Determines the feasibility of the concept for development and define and develop the product specifications.
- Takes responsibility for the definition, monitoring and management of the lifecycle roadmap for each product in the portfolio.
- Vets the suitability of vendors and partners, alliances and suppliers.
- Develops and delivers product training and communication to client facing staff and relevant internal stakeholders.
- Establishes, develops and maintains product-pricing models and contribute to the identification of suitable promotional techniques and sales and distribution channels.
- Works with marketing colleagues to colleagues to perform client, competitor and market analysis.
- Gathers and prioritizes product and client requirements to identify opportunities and to define the product vision.
- Identifies the opportunities for new product development or for the enhancements to existing products.
- Responsible for continuing product evolution, product enhancements, the introduction of new product features and functions and the retirement of certain products or variations to ensure product relevance and competitiveness.
- Educates the relevant internal stakeholders on new or enhanced product offering to enable sales optimization and client satisfaction.
- Extended knowledge of market segments and product portfolio categories
- Extended knowledge of product lifecycles and technology solutions.
- Extended knowledge of product management disciplines and tools.
- Demonstrate financial awareness and commercial acumen.
- Possesses strategic thinking skills with sound presentation and public speaking abilities.
- Extended problem analysis and solution formulation capabilities.
- Excellent verbal and written communication ability.
- Extended people management skills and the ability to coach other.
- Extended understanding of the organization's transformation and change programs.
- Demonstrate a sound understanding of the technologies related to product areas
- Extended understanding of the product’s functionality and capability.
- Displays an astute mind-set with critical thinking ability.
- Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
- Relevant certifications such as Scaled Agile and ITIL are beneficial.
- Extended experience in a similar position, preferably gained within a global technology services organization.
- Extended experience gained within the technology industry.
- Extended track record managing the implementation new products or product lines.
Workplace type:
Remote WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Experience Level
Senior LevelJob role
Job requirements
About company
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