Sales Coordinator

Team & Internal Coordination•   Coordinate between the sales team, accounts, and management to ensure orders and requests are actioned on time.

•   Maintain a clear status of every active order/enquiry and proactively follow up on pending items.

•   Track internal queries and route them to the right person; act as the single point of contact for back-office matters.

Vendor & Material Procurement•   Liaise with vendors and distributors (e.g. Redington, Ingram Micro) for product availability, pricing, and quotations.

•   Raise / process purchase orders, confirm material requirements, and track dispatch and delivery timelines.

•   Follow up on pending deliveries and resolve discrepancies in quantity, pricing, or documentation.

•   Maintain healthy vendor relationships and keep an updated vendor/price reference list.

Order Processing & Documentation•   Prepare and verify quotations, proforma invoices, purchase orders, and delivery documentation accurately.

•   Cross-check order details across systems and ensure records are complete and up to date.

•   Maintain organised records of customer orders, vendor invoices, and warranty/license details.

Reporting & MIS•   Prepare and circulate regular reports — sales status, order tracking, pending deliveries, and vendor follow-ups.

•   Maintain dashboards/trackers in Excel (or CRM) so management has real-time visibility.

•   Compile data and highlight delays, gaps, or pending actions to the relevant team.

General Operations Support•   Support the sales and operations team with day-to-day administrative and coordination tasks.

•   Ensure process discipline so nothing falls through the cracks between sales, procurement, and delivery.

Candidate Requirements

Must-Have•   Graduate in any discipline (B.Com / BBA / B.A. / B.Sc.).

•   1–4 years of experience in operations, sales coordination, back-office, or procurement — preferably in IT hardware/software, distribution, or a reseller environment.

•   Strong working knowledge of MS Excel and MS Office; comfortable with reports and trackers.

•   Good communication skills in English, Hindi, and Gujarati — confident on calls and emails with vendors and team.

•   Well-organised, reliable, and able to manage multiple follow-ups and deadlines.

Good-to-Have•   Experience with CRM/ERP tools (Zoho CRM, Zoho Books, or similar).

•   Exposure to the IT distribution ecosystem (Redington, Ingram Micro, OEM channels).

•   Basic understanding of GST, invoicing, and purchase order workflows.

Core Competencies

•   Coordination & follow-up discipline

•   Attention to detail and accuracy

•   Clear written and verbal communication

•   Ownership and proactiveness

•   Time management and multitasking