Business Development Executive (BDE)

Key Responsibilities

 Make outbound calls to prospective clients to sell WhatsApp Marketing, Bulk SMS, Email Marketing, and Voice Call solutions

 Generate and manage leads through cold calling, referrals, and inbound inquiries

 Understand client business needs and recommend the most suitable product/package

 Achieve daily call targets along with monthly sales targets

 Handle pricing discussions, objection handling, and deal closures over the phone

 Follow up consistently with warm leads and past inquiries to convert them into customers

 Build and maintain relationships with existing clients to drive repeat business and upselling

 Maintain accurate records of calls, leads, follow-ups, and conversions in CRM

 Stay updated on product offerings, market trends, and competitor pricing to position offerings effectively

Required Experience & Skills

 Minimum 2 years of telesales/inside sales experience, preferably selling WhatsApp Marketing, Bulk SMS, Email Marketing, or Voice/IVR services

 Proven experience in at least 2 of these 4 channels: WhatsApp, SMS, Email, Voice

 Strong track record in cold calling, lead conversion, and client acquisition over the phone

 Comfortable working in a fast-paced, target-driven environment

 Excellent verbal communication and telephone etiquette (English/Hindi/regional language as required)

 Strong negotiation, persuasion, and objection-handling skills

 Basic proficiency with CRM tools, Excel, or call-tracking systems is a plus

 Self-motivated with the ability to manage a high volume of daily calls independently