Customer Care Officer
AtozgadgetzFixed
₹30,000 - ₹45,000
Earning Potential
₹45,000
Fixed
₹30,000 - ₹45,000
Earning Potential
₹45,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob Description
Job Description: Customer Care Manager
Job Location: Ahmedabad, Gujarat ( Parahladnagar)
Industry: FMCG / Food & Nutrition
Gender: Female
Experience: 1–5 Years
Qualification: Graduate Preferred
Job Type: Full-Time
Contact Number: 7567753136
- Job ResponsibilitiesHandle customer queries, complaints, and feedback through calls, emails, and online channels.
- Manage customer orders, delivery updates, returns, and product-related queries.
- Maintain customer records and ensure timely follow-ups.
- Coordinate with sales, dispatch, and other internal teams to resolve customer issues.
- Ensure customer satisfaction and maintain professional communication.
- Monitor customer service performance and prepare basic reports.
- Build positive customer relationships and ensure a smooth customer experience.
- Required SkillsExcellent verbal and written communication skills.
- Good customer handling and problem-solving abilities.
- Basic knowledge of MS Excel and computer operations.
- Experience in customer support, customer care, or e-commerce preferred.
- Ability to manage multiple tasks and handle customer complaints professionally.
Interested candidates can contact: 7567753136
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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