Office Administrator

Office Administrator

Industry: Restaurant | Banquet | Rooftop Café

Location: Ahmedabad, Gandhinagar

Department: Administration & Operations

Reporting To: Managing Director (MD)

Employment Type: Full-Time

About the Role:

We are looking for a responsible, organised and proactive Office Administrator & Operations Coordinator to manage day-to-day office coordination and administrative activities for our Restaurant, Banquet and Rooftop Café operations.

The person will act as a key coordination point between the MD, management, staff and marketing team, ensuring that important information, staff records, calls, leads and administrative work are properly managed and followed up.

Key Responsibilities

• Handle and attend incoming business calls and coordinate enquiries with the concerned team.
• Maintain daily office records, reports, documents and operational data.
• Maintain and regularly update the complete employee/staff database, including joining details, contact information, attendance, leaves and other relevant records.
• Coordinate with department heads and maintain updated staff information.
• Assist management in staff coordination, follow-ups and administrative requirements.
• Coordinate and follow up with the Marketing Team regarding leads, campaigns, enquiries, promotions and pending activities.
• Maintain proper records of marketing leads and their follow-ups.
• Ensure that important tasks assigned by the MD are properly communicated to the concerned team and followed up until completion.
• Prepare basic daily/weekly reports and MIS as required by management.
• Maintain office files, documents, bills, records and other administrative information in an organised manner.
• Coordinate between Restaurant, Banquet, Rooftop Café and back-office teams whenever required.
• Maintain confidentiality of company, employee and management information.
• Identify pending tasks and proactively follow up with the respective team members.
• Support the MD and management team in day-to-day administrative and coordination work.

Candidate Requirements

• Minimum 2–4 years of experience in office administration, restaurant/hospitality administration, operations coordination or a similar role.
• Good communication and interpersonal skills.
• Good command of English and Hindi; Gujarati will be an advantage.
• Must be comfortable handling phone calls and coordinating with multiple teams.
• Good knowledge of MS Excel / Google Sheets, MS Word and basic computer operations.
• Strong data-management and documentation skills.
• Should be well-organised, responsible and detail-oriented.
• Ability to multitask and manage multiple priorities.
• Should have a professional attitude and good follow-up skills.
• Prior experience in Restaurant, Café, Banquet, Hospitality or Retail Operations will be preferred.

Key Skills:

Office Administration | Staff Management | Data Management | MS Excel | Google Sheets | Calling & Follow-ups | Marketing Coordination | Lead Management | MIS Reporting | Team Coordination | Communication Skills

What We Are Looking For:

We are looking for someone who can take ownership of administrative and coordination work, rather than simply wait for instructions. The ideal candidate should be proactive, organised and capable of keeping the MD and management updated on important tasks, staff information and pending follow-ups.

Direct Reporting: Managing Director (MD)