Debt Recovery Agent

Debt Recovery Executive – Job DescriptionDesignation: Debt Recovery Executive

Department: Collection / Recovery

Job Type: Full-Time

• Job ResponsibilitiesContact customers for pending loan/EMI payments.
• Follow up with customers through calls and field visits.
• Inform customers about outstanding amounts and payment due dates.
• Convince customers to clear overdue payments on time.
• Achieve monthly collection and recovery targets.
• Maintain proper records of customer visits, calls, and payments.
• Update daily recovery reports in the company app/system.
• Handle customer queries and payment-related issues professionally.
• Coordinate with the team for difficult or overdue cases.
• Follow company policies and recovery guidelines.
• Required SkillsGood communication and convincing skills.
• Strong negotiation and customer-handling ability.
• Good follow-up and time-management skills.
• Target-oriented and hardworking.
• Basic knowledge of mobile apps and MS Office.
• Willingness to travel for field visits.
• Ability to work under pressure.
• EligibilityMinimum 12th pass; graduate preferred.
• Freshers and experienced candidates can apply.
• Two-wheeler and valid driving licence preferred.
• Experience in loan recovery/collection will be an advantage.
• Key ResponsibilitiesAchieve assigned recovery targets.
• Maintain regular customer follow-ups.
• Ensure timely collection of outstanding dues.
• Submit daily collection and field visit reports.
• Maintain professional behaviour with customers.