Admission Counsellor

Job SummaryWe are looking for a proactive, enthusiastic, and result-oriented Admission Counsellor to guide prospective students through the admission process. The candidate will be responsible for handling student enquiries, counselling students and parents, explaining courses, and converting enquiries into successful admissions.

1. Key ResponsibilitiesHandle incoming and outgoing calls, emails, and walk-in enquiries from prospective students.
2. Counsel students and parents regarding available courses, eligibility criteria, fees, and career opportunities.
3. Understand students' academic backgrounds, interests, and career goals to recommend suitable courses.
4. Follow up with prospective students through calls, WhatsApp, and emails.
5. Convert leads and enquiries into confirmed admissions.
6. Explain admission procedures, documentation requirements, and payment processes.
7. Maintain accurate records of student enquiries, follow-ups, and admissions in CRM or Excel.
8. Achieve monthly admission and enrolment targets.
9. Coordinate with the academic and operations teams to ensure a smooth admission process.