Inbound Team Lead - Customer Support
Smartcoin Financials Pvt LtdFixed
₹40,000 - ₹48,000
Earning Potential
₹48,000
Fixed
₹40,000 - ₹48,000
Earning Potential
₹48,000
Work from Office
Full Time
Min. 5 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
12 applicants
Benefits include: Annual Bonus, PF, Flexible Working Hours, Laptop, Health Insurance
Job Description
- Qualifications:
- We are looking for a qualified team leader with a minimum one year of experience to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily for a team size of 16.
- As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
- Ultimately, you should lead by setting a good example and engage the team to achieve goals.
- Responsibilities
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
- Requirements and skills
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- English & Hindi Must ( anyother languages add on)
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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