Office Coordinator

We are looking for an organised and proactive Office Coordinator to manage CRM leads, coordinate with the sales team, monitor lead quality, and ensure all lead activities and updates are accurately recorded in the CRM.

Key Responsibilities:

• Extract and assign leads from the company CRM to the sales team.
• Coordinate with sales executives regarding lead follow-ups and progress.
• Monitor lead quality, accuracy, and completeness of information.
• Track contacted leads, pending follow-ups, bookings, and conversions.
• Ensure the sales team updates lead status and follow-up remarks in the CRM on time.
• Follow up with team members for missing information and pending updates.
• Prepare daily lead status reports and share updates with management.
• Identify duplicate, invalid, or poor-quality leads and coordinate corrections.
• Maintain accurate Google Sheets, Excel reports, and CRM records.
• Coordinate between sales and management to improve lead handling and reporting.

Required Skills:

• Good communication and coordination skills.
• Basic knowledge of CRM software, Excel, and Google Sheets.
• Strong follow-up and data management skills.
• Good attention to detail and reporting skills.
• Ability to coordinate with multiple sales team members.
• Responsible, organised, and target-oriented.