Business Development Manager (BDM)

Role OverviewWe are looking for a Business Development Manager who can generate business from incoming leads, confidently connect with potential clients over calls, understand their requirements, and convert qualified leads into site visits and confirmed projects.

• Key ResponsibilitiesHandle and follow up on leads generated through social media, digital marketing, website, referrals, and other channels.
• Make regular outbound and inbound calls to prospective clients.
• Understand client requirements, budget, timeline, location, and project scope.
• Qualify leads and identify genuine sales opportunities.
• Explain the company’s interior design services and project offerings.
• Schedule site visits and client meetings with qualified prospects.
• Follow up consistently through calls and WhatsApp until conversion.
• Build strong relationships with prospective and existing clients.
• Maintain accurate lead records, follow-up status, and sales pipeline.
• Coordinate with the design and project teams for smooth handover of converted leads.
• Achieve monthly lead conversion, site visit, and sales targets.
• Track reasons for lost leads and identify opportunities to improve conversion.
• Develop new lead-generation opportunities through referrals, networking, partnerships, and direct outreach.
• Key SkillsExcellent communication and telecalling skills.
• Strong persuasion, negotiation, and closing abilities.
• Target-oriented and results-driven approach.
• Ability to handle objections and convert enquiries into opportunities.
• Good understanding of the interior design / home renovation industry is preferred.
• Comfortable using CRM, Excel/Google Sheets, WhatsApp, and other sales tools.
• Strong follow-up discipline and relationship-building skills.