Collection Associate

• Contact customers through outbound calls and follow up on overdue loan payments.
• Explain outstanding dues and encourage customers to make timely payments.
• Follow up on Promise to Pay (PTP) commitments and ensure payments are received as promised.
• Maintain accurate customer details, call records, payment updates, and collection dispositions.
• Achieve daily, weekly, and monthly collection targets.
• Follow up regularly on assigned cases and maintain proper case tracking.
• Handle customer queries professionally and resolve payment-related concerns.
• Adhere to company policies, collection SOPs, and customer communication guidelines.
• Maintain confidentiality of customer information and ensure ethical collection practices.
• Eligibility CriteriaMinimum 6 months to 1 year of experience in collections, telecalling, or loan recovery.
• Good communication and negotiation skills.
• Ability to achieve collection targets and handle customer follow-ups.
• Knowledge of NBFC, banking, fintech, or loan collection processes is preferred.
• DRA certification is preferred for collection roles where applicable.
• Immediate joiners will be given preference.

Languages RequiredCandidates must be proficient in any two of the following languages:

• Kannada
• Telugu
• Tamil
• Hindi
• Salary & BenefitsSalary up to ₹22,000 per month.
• Performance-based incentives.
• Growth opportunities in the collections department.
• Professional work environment.

How to ApplyInterested candidates can share their updated resume and contact the HR team for further details.

Contact: 8897499421