Accio Finserv Private Limited

Customer Care Executive

Accio Finserv Private Limited
HSR Layout, Bengaluru/Bangalore
₹22,000 - ₹32,500 monthly*

Fixed

₹22,000 - ₹30,000

Average Incentives*

₹2,500

Earning Potential

₹32,500

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

58 applicants

58 applicants

Job Description

  • Conduct inbound and outbound consultation calls with customers seeking assistance with loan-related concerns.
  • Understand customer requirements related to overdue EMIs, recovery calls, legal notices, multiple loans, and other loan-related challenges.
  • Review available customer information and credit-report details through authorized systems.
  • Explain relevant Credfix services, plan features, pricing, and next steps clearly.
  • Convert qualified customers into paid subscriptions through consultative selling and effective objection handling.
  • Follow up with interested customers and maintain consistent communication until closure.
  • Maintain accurate call records, customer feedback, follow-up schedules, and dispositions in the internal CRM/console.
  • Ensure smooth handover of subscribed customers to the Relationship Manager (RM) team.
  • Identify recurring customer concerns and share insights with the product and operations teams.
  • Meet defined targets for consultation completion, qualified conversions, follow-ups, and call quality.

Job role

Work location
Work locationHSR BDA Complex, 14th Main Road, Sector 6, HSR Layout, Bengaluru, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking/Loan Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsCredit Cards
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Hindi
Gender
GenderAny gender

About company

Name
NameAccio Finserv Private Limited
Address
AddressHSR BDA Complex, 14th Main Road, Sector 6, HSR Layout, Bengaluru, Karnataka, India
Job posted by Accio Finserv Private Limited

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You can expect a minimum salary of 22,000 INR and can go up to 32,500 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 Oct 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!