Customer Care Executive
F5 TechnologiesFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
15 applicants
Benefits include: Overtime Pay, Annual Bonus, Travel Allowance (TA), Flexible Working Hours, Health Insurance, ESI (ESIC)
Job Description
Job Title: Customer Service Representative (CSR)
Location: Bangalore (In-Office)
Salary: 15,000 - 20,000
Employment Type: Full-Time
Job Overview
We are seeking a reliable, detail-oriented Customer Service Representative to join our team. In this role, you will act as the primary point of contact for our customers, handling inquiries, resolving product or service issues, and ensuring a high level of customer satisfaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Diagnose and resolve customer complaints or escalate complex issues to appropriate departments.
- Maintain accurate customer records and logs of interactions in the system.
- Process customer requests, account updates, and routine transactions accurately.
- Follow up with clients to ensure complete resolution and a positive experience.
Qualifications & Skills
- High school diploma or equivalent; degree is a plus.
- Prior experience in customer support, BPO, or client service roles preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with basic computer systems, spreadsheets, and CRM tools.
What We Offer
- Competitive salary package.
- Friendly, professional team environment.
- Growth and development opportunities within the company.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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