Customer Care Executive

Position: Customer Care Executive

Experience: 0–1 Years

salary-20k ctc

banking process

Education: 12th Pass / Graduate

Location: As per company requirement

We are looking for a Customer Care Executive to join our team and provide excellent customer support. The candidate will be responsible for handling customer calls, resolving queries, providing accurate information, and ensuring a positive customer experience. The role requires good communication skills, patience, and a customer-focused attitude.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Understand customer concerns and provide suitable solutions.
• Maintain accurate customer records and update information.
• Follow company policies and quality standards.
• Coordinate with internal teams to resolve customer issues.
• Achieve assigned performance and customer satisfaction targets.

Requirements: Good verbal communication skills, basic computer knowledge, problem-solving ability, and willingness to work in rotational shifts. Freshers and experienced candidates are welcome.