Shaadi.Com

Customer Support Executive

Shaadi.Com
Koramangala, Bengaluru/Bangalore
₹18,000 - ₹22,000 monthly

Fixed

₹18,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

4 applicants

4 applicants

Benefits include:  PF, ESI (ESIC), 5 working days

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

Job Title: Customer Service Executive

Location: Bangalore

Company: Shaadi.com


Job Description:


We are looking for a dedicated and customer-focused Customer Service Executive to join our team at Shaadi.com. The ideal candidate will be responsible for handling customer interactions, resolving queries efficiently, and ensuring a positive experience for our users.


Key Responsibilities:

* Handle inbound and outbound customer calls professionally.

* Assist customers with profile creation, upgrades, payments, and account management.

* Resolve customer queries and complaints in a timely and effective manner.

* Maintain detailed records of customer interactions and follow-ups.

* Collaborate with other departments to resolve complex issues.

* Ensure a high level of customer satisfaction by providing excellent service.


Requirements:

* Minimum qualification: Graduate in any discipline.

* 1–6 years of experience in customer service, BPO, or call center preferred.

* Excellent communication skills in English and one regional language (Malayalam/Telugu etc.).

* Good listening skills and problem-solving ability.

* Ability to multitask and work under pressure.

* Basic computer knowledge and typing skills.


Working Conditions:

Shift:

Females: 10 AM – 7 PM

Males: 12 PM – 9 PM  

Mode: Work from office

Location: Bangalore

Job role

Work location
Work locationKoramangala, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameShaadi.Com
Address
AddressKoramangala, Bengaluru, Karnataka, India
Job posted by Shaadi.Com

Similar jobs you can apply for

Telecalling / BPO / Telesales
Earlyjobs

Customer Success Executive

Earlyjobs
HSR Layout, Bengaluru/Bangalore
₹15,500 - ₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Earlyjobs

Customer Support Executive - BPO

Earlyjobs
Shanti Nagar, Bengaluru/Bangalore
₹15,000 - ₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Glympse Human Capital Services

International Voice Process Agent

Glympse Human Capital Services
Nagavara, Bengaluru/Bangalore
₹30,000 - ₹49,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Prajwal Healthcare

Retail Sales Executive

Prajwal Healthcare
Rajaji Nagar, Bengaluru/Bangalore
₹15,000 - ₹27,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Credible Realtors

Real Estate Sales Executive

Credible Realtors
Singasandra, Bengaluru/Bangalore
₹25,000 - ₹60,000*
Field Job
Full Time
Min. 2 years
Basic English
Glympse Human Capital Services

Customer Retention Executive - Voice / Blended

Glympse Human Capital Services
BTM Layout, Bengaluru/Bangalore
₹25,000 - ₹51,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Sept 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!

Customer Support Executive in Shaadi.Com, Koramangala, Bengaluru/Bangalore | apna.co