Customer Support Executive

# Customer Support Executive – Premium Voice Process

**Location:** GB Palya, Bengaluru

## About the Role

We are hiring Customer Support Executives for multiple Premium Voice Processes. This role is ideal for candidates with excellent spoken English, strong communication skills, and a customer-first approach. Freshers and experienced candidates with a minimum of 6 months of experience are welcome to apply.

## Key Responsibilities

* Handle inbound, outbound, and chat-based customer interactions professionally.

* Resolve customer queries efficiently while ensuring high customer satisfaction.

* Communicate confidently and fluently in English.

* Follow company processes and maintain quality standards.

* Deliver an exceptional customer experience.

## Eligibility

* Any Graduate.

* Minimum 6 months of experience.

* Excellent verbal communication and interpersonal skills.

## Language Requirements

Candidates must have excellent spoken and written English, along with proficiency in **at least one** of the following regional languages:

* Kannada

* Tamil

* Malayalam

* Hindi

* Marathi

* Bengali

* Gujarati

## English Communication Requirements

Candidates should possess:

* Excellent spoken English.

* Clear pronunciation with a neutral accent.

* Strong listening and comprehension skills.

* Confidence in handling customer conversations.

**Selection Process:** All shortlisted candidates will undergo a **Versant Communication Assessment**. The minimum qualifying score will vary depending on the assigned process.