Front Desk Administrator

Job Overview

A front office executive is a crucial member of the administrative staff. They are the first point of contact in the office and provide administrative support to the entire organisation. They also introduce clients and guests to the organisation's upper management. A front desk executive manages the flow of visitors through the organisation and ensures that all receptionists complete their duties on time. 

Roles & Responsibilities:

• Greeting clients and creating a positive office atmosphere
• Answering the phone, taking messages and redirecting calls to respective offices
• Take Report from Client - Whether Client Satisfied / Unsatisfied with our Services
• Organizing and maintaining files and records and updating them when necessary
• Creating and maintaining updated documents and spreadsheets
• Inward & Outward Couriers receiving & updating
• Have Knowledge of Documents Recognitions.
• List Required for Office Assets with proper Bills
• Internet & Telephone Bills / Electrical Bills / Office Bldg Maintenance / Office Rent / Other Vendor Payments
• Tour Schedule / Travel Arrangements - Tickets / Local Cab / Hotel Booking
• Application Preparations (Excel & MS Word)
• Office Maintenance

Skills:

1. Strength in Matrix
2. Proficiency with MS Excel and MS Word
3. Linguistic Fluency in English, Hindi & Local Language (Optional)
4. Logical Thinking
5. Template Creation
6. Best Utilization of Office Tools & SOP’s

• Education: B. Com, M. Com & MBA
• Experience: 2+ Years Exp in Front Office Position
• Communication Skills: English, Hindi & Local Language (Mandatory)