Front Desk Associate

Front Desk Executive/ Sales executive / member coordinator – Premium Gym

Job Location: Rocks Fitness, Nallurhalli, Whitefield, Bangalore

Position: Front Desk Executive

Employment: Full-time

Rocks Fitness is looking for a friendly, energetic, and responsible Front Desk Executive/ Sales executive/ member coordinator to join our premium gym team.

Key Responsibilities :

• Welcome and assist gym members and visitors.
• Handle front desk enquiries and provide information about memberships and gym services.
• Manage member registrations, renewals, payments, and basic documentation.
• Handle phone calls, WhatsApp enquiries, and customer queries.
• Maintain accurate member records and front desk activities.
• Coordinate with trainers and the gym management team when required.
• Ensure the reception area is clean, organized, and welcoming.
• Provide a great customer experience to every member.

Requirements

• Good communication and interpersonal skills.
• Friendly and confident personality.
• Basic computer knowledge.
• Ability to handle customers professionally.
• Previous experience in a gym, fitness centre, hotel, reception, or customer service role is an advantage.
• Freshers with good communication skills are welcome to apply.

What We’re Looking For

• Someone who is well-spoken, approachable, organized, and genuinely enjoys interacting with people.