International BPO Executive
The Skill HubFixed
₹22,000 - ₹42,000
Average Incentives*
₹3,500
Earning Potential
₹45,500
Fixed
₹22,000 - ₹42,000
Average Incentives
₹3,500
Earning Potential
₹45,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 98% candidates in last 6 days
59 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC), Accommodation, 5 working days, Two-way cab
Job Description
Permanent Hiring: Work From Office: 5Days Working: International E-Commerce Voice Process: Two-way transportation will be provided
Additional Benefits:
- Joining Bonus: INR 10,000, payable in two equal installments after successful completion of 3 and 6 months from the date of joining.
- Relocation Benefits: As per client applicable relocation policy.
International – Voice Customer Support
Designation: Associate Customer Support / Senior Associate Customer Support
Band / Grade: U1 / U2
Job Location: Bangalore, Electronic City
Process: CSA Voice Support
Employment Type: Full-time / Permanent | Work from Office
Eligibility: Undergraduates and graduates may apply..
Experience: Freshers to less than 24 months – U1; more than 24 months – U2(Only voice experience to be considered 100% and Non Voice/Backend etc will have 50% weightage)
Required Skills: Excellent voice communication, customer-handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.
Transport: Two-way transportation will be provided.
Key Responsibilities:
• Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
• Deliver timely, accurate and professional customer service; document contact topics and actions in tools.
• Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.
Interview Process:HR screening, typing test, SVAR assessment (minimum score 60), Operations round, and HR / offer discussion.
Job role
Job requirements
About company
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Cogent E Services Pvt LtdWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 22,000 INR and can go up to 45,500 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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