Presales Executive

Pre-Sales Executive – Marketing, CRM & Absolutely. Since you are hiring 2 positions under the same designation, I would recommend keeping the Apna job title as:

Pre-Sales Executive – Marketing, CRM & Administration

Number of Positions: 2

Company Profile

Visionic Integrated Technologies Private Limited is an emerging integrated technology solutions company focused on creating intelligent spaces through six core verticals:

• Audio-Visual & Display Technologies
• Home Automation
• Home Theatre & Acoustics
• Visionic Elevators
• Lighting Solutions
• Interior Solutions

Visionic is building a customer-centric Experience Center and a technology-enabled sales ecosystem combining products, solutions, professional services and digital processes.

Job Description

We are looking for 2 energetic and responsible Pre-Sales Executives to join our growing team. The role combines Pre-Sales, Lead Management, CRM, Marketing Support and Administration.

The candidate will be responsible for handling incoming leads, communicating with prospects, coordinating sales activities, maintaining the CRM, supporting marketing activities and ensuring smooth day-to-day sales administration.

Key Responsibilities

1. Pre-Sales & Lead Management

• Handle leads received through IndiaMART, Justdial, Google, Instagram, Facebook, LinkedIn, website and direct enquiries.
• Make timely calls to new leads and understand their basic requirements.
• Qualify leads and identify genuine business opportunities.
• Share relevant product/solution information with customers.
• Schedule demonstrations, site visits and meetings with the Sales Engineers.
• Maintain regular follow-ups until the lead is converted, lost or appropriately closed.
• Maintain professional communication through phone, WhatsApp and email.

2. CRM Management

• Enter and update every lead and customer interaction in the CRM.
• Maintain accurate lead stages, follow-up dates, notes and next actions.
• Ensure no qualified lead remains unattended.
• Prepare daily/weekly lead and sales activity reports.
• Maintain customer and prospect databases.
• Coordinate internally to ensure smooth movement of leads from enquiry to sales.

3. Marketing Support

• Support the company’s digital marketing activities.
• Assist in posting approved content on Instagram, Facebook, LinkedIn and other social media platforms.
• Coordinate basic social media content, product posts and promotional activities.
• Support campaigns, exhibitions, Experience Center events and customer invitation activities.
• Maintain a database of prospects, architects, builders, interior designers, dealers, freelancers and franchise prospects.
• Support online lead-generation activities and marketing campaigns.

4. Sales Coordination

• Assign and coordinate qualified leads with the appropriate Sales Engineer.
• Coordinate customer appointments, demonstrations and site visits.
• Follow up with the sales team regarding lead status and pending actions.
• Coordinate quotations, BOQs and proposals wherever required.
• Ensure customers receive timely responses.
• Maintain communication between customers, Sales Engineers, Technical Engineers and management.

5. Administration

• Maintain basic sales-related documentation and records.
• Coordinate schedules, meetings, demonstrations and site visits.
• Maintain enquiry registers, follow-up reports and internal trackers.
• Assist management with daily operational coordination.
• Support Experience Center administration and customer visits.
• Coordinate with internal teams for smooth execution of assigned activities.

Key KRAs

• Lead response and qualification
• CRM accuracy and discipline
• Follow-up and lead nurturing
• Appointment and demo coordination
• Sales-team coordination
• Marketing and social media support
• Customer communication
• Administrative efficiency
• Lead conversion support
• Accurate daily and weekly reporting

Key KPIs

Performance will be measured through:

• Number of leads contacted
• Lead response time
• Qualified leads generated
• Follow-ups completed
• Demonstrations/meetings scheduled
• Lead-to-opportunity progression
• CRM update accuracy
• Pending-lead ageing
• Marketing activities completed
• Sales-team coordination effectiveness
• Customer response and service quality

Candidate Profile

• Graduate/12th pass with good communication skills.
• Good English and Kannada communication is preferred.
• Confident and comfortable speaking with customers over phone.
• Basic computer knowledge and familiarity with Excel/Google Sheets.
• Comfortable using CRM systems, WhatsApp and email.
• Basic understanding of social media platforms.
• Good follow-up discipline and organisational skills.
• Positive attitude and willingness to learn technology products and solutions.
• Prior experience in pre-sales, telecalling, CRM, inside sales, customer support, administration or digital marketing is an advantage.

Ideal Candidate

We are looking for someone who is organised, proactive, customer-friendly and target-oriented, with the ability to manage multiple activities simultaneously and ensure that every enquiry is properly followed up.

This is a growth-oriented opportunity to work with a technology startup building an integrated ecosystem across AV, automation, home theatre, elevators, lighting and interiors.

Employment Type

Full-Time | On-Site

Positions: 2

Location: Bengaluru