Receptionist Cum Telecaller (Hospital/Ayurveda Background)

Position: Front Office Receptionist

*Experience: Minimum 6 months to 1 year of experience in tele calling and reception role

*Language Skills:* Proficiency in English and Kannada

*Computer Skills:* Good knowledge of MS Excel and Computer Skills

*Responsibilities:*

As a Front Office Receptionist at our Shathayu Ayurvedic clinic, Chandra layout Centre, you will be an essential part of our patient-centered healthcare team. Your warm and professional demeanor, along with your excellent communication skills, will play a crucial role in creating a positive first impression for our patients. Your responsibilities will include:

- Greeting patients and visitors with a friendly attitude and providing them with necessary information.

- Handling telephone calls, scheduling appointments, and managing the appointment calendar efficiently.

- Managing patient check-ins and check-outs, including handling day-to-day cash, card, and UPI transactions accurately.

- Assisting patients with completing necessary forms and ensuring accurate data entry into the system.

- Using your computer knowledge to generate reports, maintain records, and assist with administrative tasks.

- Collaborating with the other staffs to compile patient reports and ensure accurate documentation.

- Maintaining a clean and organized front desk area, creating a welcoming environment for patients and visitors.

*Qualifications:*

- Minimum 6 months to 1 year of experience in healthcare administration or a related field as receptionist.

- Pleasing personality with exceptional interpersonal and customer service skills.

- Strong verbal and written communication skills in English and Kannada.

- Proficiency in using MS Office applications for report generation and data entry.

- Ability to handle cash, card, and UPI transactions accurately and responsibly.

- Excellent organizational skills and attention to detail.

- Prior experience in handling telephone calls, appointments, and patient interactions.

- Basic knowledge of medical terminology and patient reporting processes is a plus.

We look forward to welcoming an enthusiastic and dedicated Front Office Receptionist to our team!

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Incentives based on business target achieved

Schedule:

• Fixed shift