Receptionist / Front Office Executive

Job Summary

We are looking for a professional, friendly, and well-organized Receptionist to manage front-office operations at MAAC Institute. The ideal candidate should have at least one year of experience in an educational institution, with strong communication, interpersonal, and administrative skills. The candidate will be responsible for handling student enquiries, coordinating with students and parents, managing calls, and ensuring smooth day-to-day front-office operations.

Key Responsibilities

• Welcome and assist students, parents, visitors, and prospective students professionally.
• Handle incoming calls, emails, walk-in enquiries, and front-desk communications.
• Provide basic information about courses, admissions, schedules, and institute activities.
• Coordinate student enquiries and forward admission-related leads to the counselling or sales team.
• Maintain student enquiry records, visitor registers, attendance records, and other documentation.
• Schedule appointments, meetings, and counselling sessions.
• Assist with administrative tasks, data entry, filing, and maintaining office records.
• Coordinate with faculty members, counsellors, and management to ensure smooth operations.
• Follow up on student enquiries when required and support admission-related activities.
• Maintain a clean, organized, and professional reception area.

Required Skills and Qualifications

• Minimum 1 year of experience as a Receptionist, Front Office Executive, or Administrator in an educational institution.
• Excellent verbal communication and interpersonal skills.
• Basic computer knowledge, including MS Office, email, and data entry.
• Good organizational, multitasking, and time-management abilities.
• A polite, positive, and professional attitude.
• Ability to handle students, parents, and visitors effectively.
• Graduation or relevant educational qualification preferred.

Key Skills

• Communication skills
• Customer service
• Telephone etiquette
• Front-desk management
• Time management
• Problem-solving
• MS Office
• Coordination and follow-up
• Professionalism and interpersonal skills

Working Hours

• 9:30AM to 6:30PM.
• 6 days Working.

Salary

• Salary: Best-in-industry / competitive salary based on experience, skills, and current market standards.
• Salary negotiation based on previous experience and current CTC.
• Opportunities for professional growth and career development.
• Supportive and professional work environment.

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Thank you, and we look forward to meeting you.