Telecaller

• Make approximately 150–200 answered outbound calls per day to prospective customers and businesses.
• Introduce and explain the company's various products and services based on the customer's requirements.
• Generate interest and identify potential customers through effective communication and product/service pitching.
• Make calls across multiple business verticals and adapt the pitch according to the offering being promoted.
• Follow up with interested prospects and maintain regular communication until the lead is qualified or converted.
• Understand customer requirements, address basic queries, and provide relevant information about products and services.
• Identify positive leads, interested prospects, follow-up leads, and potential conversions.
• Maintain accurate records of calls, customer responses, follow-ups, and lead status.
• Update daily call reports and ensure all assigned leads are properly tracked.
• Coordinate with the relevant internal teams for qualified leads and follow-ups.
• Achieve daily and monthly calling and lead-generation targets.
• Maintain professional communication and a positive approach while interacting with customers and businesses.

Skills :

• Make outbound calls to potential and existing customers, including individuals, retail stores, distributors, and corporate clients.
• Share information about our organic products, including features, benefits, prices, and offers.
• Handle customer inquiries and provide accurate product details.
• Generate leads and schedule follow-ups for the sales team when required.
• Maintain accurate records of calls, leads, and customer interactions in the CRM or assigned system.
• Achieve daily and weekly calling targets and contribute to overall sales goals.