Telesales Executive

Telecaller / Lead Generation Executive

KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka 560095

Any Male/Female

Role: Telecaller – Lead Generation

Department: Customer Support / Telesales

Location: Bengaluru – Koramangala

Employment Type: Full-Time / Work from Office

Experience: Freshers can apply; 6 months+ telecalling experience preferred

Education: PUC / Any Degree, depending on the hiring requirement

Company is an on-demand home-services platform offering quick and convenient household services through a network of trained professionals. The company operates through a hyperlocal model, connecting customers with service experts.

Job Summary

We are looking for an enthusiastic Telecaller / Lead Generation Executive to connect with potential candidates/customers over the phone, explain Company's services and benefits, generate interest, and support the onboarding/conversion process.

The role involves both outbound calling and inbound call handling, regular follow-ups, maintaining call records, and achieving daily and weekly targets.

Key Responsibilities

Make outbound calls to prospective candidates/leads.

Explain Company's services, benefits and opportunities clearly.

Identify interested candidates and qualify leads based on their requirements.

Follow up with interested candidates and support them through the onboarding process.

Handle inbound calls and respond to customer/candidate queries professionally.

Address basic concerns and objections and provide accurate information.

Maintain proper records of calls, responses, follow-ups and lead status.

Update customer/candidate information in the CRM or internal system.

Coordinate with internal teams for lead conversion and onboarding.

Achieve daily and weekly calling and lead-generation targets.

Follow prescribed calling scripts and communication guidelines.

Maintain a positive customer/candidate experience.

Candidate Requirements

Good verbal communication and convincing skills.

Hindi communication is mandatory for the current Bengaluru lead-generation opening; Kannada may also be required for some openings.

Basic English communication skills.

Basic computer knowledge.

Comfortable making outbound calls and handling targets.

Prior experience in telecalling, telesales, customer support or lead generation is preferred.

Freshers may be considered depending on the specific opening.

Key Skills

Telecalling | Outbound Calling | Inbound Calling | Lead Generation | Customer Support | Candidate Onboarding | Follow-ups | Objection Handling | Customer Handling | CRM Updating | Telesales

Share resume at Murty-6281221008 murtyg@innov.in then call me to discuss