Customer Support Executive
Proficient Peoplecraft Private LimitedFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Job highlights
Urgently hiring
1 applicants
Job Description
Job Description – Customer Support ExecutiveCompany: Mixprime
Department: Customer Support
Experience: 0–2 Years
Employment Type: Full-Time
- Key ResponsibilitiesHandle customer queries through calls, WhatsApp, email, and other channels.
- Resolve customer complaints and provide timely solutions.
- Follow up with customers until issue closure.
- Coordinate with Sales, Operations, Finance, and other teams.
- Maintain customer records and update CRM/data regularly.
- Escalate unresolved issues to the reporting manager.
- Maintain professional and positive customer relationships.
- Prepare basic daily/weekly customer support reports.
- Required SkillsGood verbal and written communication.
- Strong customer-handling and problem-solving skills.
- Good follow-up and coordination abilities.
- Basic knowledge of MS Excel, Word, and Email.
- Positive attitude and customer-focused approach.
QualificationGraduate in any discipline. Freshers with good communication skills can also apply.
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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