Operations Manager

Position: Operations Manager

Department: Operations / Administration

Location: SAI HEALTH CARE – Belpahad

Reporting To: Management / Director

Employment Type: Full-Time

Experience: 5–8 years in healthcare/hospital operations, preferably with experience in OHC, industrial healthcare, hospital administration, or a similar environment.

The Operations Manager will be responsible for the overall operational, administrative, and service delivery management of SAI HEALTH CARE. The incumbent will ensure smooth and efficient functioning of healthcare operations, effective manpower deployment, regulatory compliance, quality standards, client coordination, vendor management, and timely resolution of operational issues.

The role requires strong leadership, healthcare administration expertise, problem-solving ability, and the capability to coordinate effectively with management, medical professionals, employees, clients, statutory authorities, and external agencies.

A. Healthcare Operations Management

B. Manpower Management

C. Client & Stakeholder Coordination

D. Regulatory & Statutory Compliance

E. Pharmacy, Medicine & Inventory Management

F. Vendor & Procurement Management

G. Quality, Patient Safety & Risk Management

H. Financial & Cost Control

I. MIS & Reporting

Required Skills & Competencies:

• Strong leadership and team-management skills
• Healthcare/hospital operations management
• Excellent communication and interpersonal skills
• Client and stakeholder management
• Problem-solving and decision-making ability
• Manpower planning and workforce management
• Vendor and procurement coordination
• Regulatory and statutory compliance management
• MIS and documentation skills
• Budget and cost-control awareness
• Strong organizational and time-management skills
• Proficiency in MS Office / Excel and healthcare-related reporting systems
• Ability to work under pressure and manage multiple priorities
• High level of professionalism, integrity, accountability, and confidentiality