Operations Executive
Eon Infotech LimitedFixed
₹14,000 - ₹16,000
Earning Potential
₹16,000
Fixed
₹14,000 - ₹16,000
Earning Potential
₹16,000
Job highlights
4 applicants
Benefits include: PF, ESI (ESIC)
Job Description
We are looking for a Operations Executive who can handle the customers operations, manage field technicians, and maintain high-level communication with both internal production teams and the client.
Role & responsibilities
- Managing Customer Service Field Team / Support technicians
- Attending customer calls and complaints professionally
- Coordinating with client, production team and management
- Proactively monitoring of VTS devices through dashboard/MIS/Web App
- Planning replacement / maintenance of faulty devices
- Conducting customer trainings on VTS front-end operations/reports generations.
- GPS Data Analysis
- Updating Information Systems
- Reporting Progress / Status to customer and other concerned@EON
- Other relevant activities related to VTS Operations and desired by client
Preferred candidate profile
- Graduate in any discipline with a one-year computer diploma, or a Graduate in Computer Application/IT or equivalent.
- Planning & Scheduling of team work
- Good verbal & written communication skill
- Active problem solving skills
- Ability to handle pressure
- Knowledge of Open Office / MS-Office, Google Map
Specific details-
- Ops runs 24X7, must be willing to work in shifts
- Must have own conveyance,
- Posting at PUNBUS VTS Control Room, Sector 17 CHD
About company
An ISO Certified 9001:2015 company headquartered in the Northern Indian city of Mohali (adjoining Chandigarh) an area that offers an unmatched work-life balance. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of Defence Electronics and asset tracking systems to its clients.
Job role
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About company
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The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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