Social Media Executive

Job Title: Tele-Sales Executive / Social Media & WATI Handling

Company: Blossoms Kids & Ladies Wear

Location: Purasawalkam, Chennai

Salary: ₹14,000 – ₹18,000 per month

Age: 23–38 years

Gender: Male & Female candidates can apply

Experience: Freshers & experienced candidates welcome

Preferred Location: Candidates residing within 10 km of Purasawalkam preferred

Joining: Immediate joiners preferred

Job Description

Blossoms Kids & Ladies Wear is looking for an energetic and customer-focused Tele-Sales Executive / Social Media & WATI Handling Executive to manage customer enquiries, follow up with leads, promote products, and support sales through calls, WhatsApp, WATI and social media platforms.

• Key ResponsibilitiesHandle incoming and outgoing customer calls.
• Explain product details, pricing, availability, offers and store information.
• Follow up with customer enquiries and convert leads into sales.
• Respond promptly to customer messages through WhatsApp, WATI, Instagram and Facebook.
• Handle customer conversations, lead follow-ups and approved message templates through WATI.
• Share new arrivals, product updates and promotional offers with customers.
• Maintain customer lead records, call logs and follow-up details.
• Track pending enquiries and ensure timely follow-up.
• Coordinate with store, sales, online and marketing teams.
• Work towards daily and monthly sales/conversion targets.
• Maintain polite, professional and timely customer communication.
• Candidate RequirementsGood verbal communication skills, especially in Tamil.
• Basic English communication preferred.
• Familiarity with WhatsApp Business, WATI, Instagram and Facebook.
• Basic computer knowledge and ability to use online tools.
• Good customer-handling and sales-follow-up skills.
• Ability to maintain customer records and reports.
• Interest or experience in retail, fashion, textile, apparel, customer service or sales preferred.
• Freshers can also apply; WATI/CRM experience will be an added advantage.
• Good teamwork and coordination skills.
• Punctual, disciplined and target-oriented.

Preferred SkillsTele-Sales | Customer Service | Customer Support | Lead Follow-up | Sales Conversion | WATI | WhatsApp Business | WhatsApp CRM | Instagram Handling | Facebook Handling | Social Media Handling | CRM | Retail Sales | Fashion Retail | Textile | Apparel | Customer Engagement | Team Collaboration