Telesales Executive

Telesales Executive – ZorrofitCompany: Zorrofit Private Limited

Industry: Health & Wellness / Preventive Healthcare Consultation Services

Location: Chennai

Employment Type: Full-Time

Department: Sales / CRM

About ZorrofitZorrofit is a preventive healthcare and wellness company providing personalized consultation services focused on areas such as weight management, PCOS/PCOD, thyroid management, weight gain, and overall lifestyle improvement.

Job SummaryWe are looking for an energetic and target-oriented Telesales Executive to join our Sales/CRM team. The candidate will be responsible for contacting potential customers, understanding their requirements, explaining Zorrofit's consultation services, following up with leads, and converting qualified leads into customers.

• Key ResponsibilitiesContact customers through outbound calls and handle incoming enquiries when required.
• Understand customer requirements and identify suitable Zorrofit services.
• Explain Zorrofit's consultation programs clearly and professionally.
• Follow up with interested and prospective customers through calls and other approved communication channels.
• Convert leads into customers and achieve assigned monthly sales targets.
• Maintain proper records of calls, follow-ups, customer requirements, and sales status in the CRM.
• Handle customer objections and provide appropriate information to support the sales process.
• Coordinate with Team Leaders, Nutritionists, and other relevant departments when required.
• Ensure timely follow-up on pending leads and enquiries.
• Maintain professional communication and good customer relationships.
• Follow company policies, sales processes, and reporting procedures.
• Achieve daily call, follow-up, conversion, and revenue targets assigned by the reporting manager.
• Candidate RequirementsAny Bachelor's degree / Diploma or equivalent qualification.
• Freshers and experienced candidates can apply.
• Good communication skills in English and Tamil.
• Hindi or other languages will be an added advantage.
• Strong convincing and negotiation skills.
• Customer-focused and positive attitude.
• Willingness to work with sales targets.
• Basic computer knowledge and familiarity with CRM systems.
• Ability to work effectively as part of a team.
• Preferred SkillsTelesales / Telecalling experience
• Lead conversion
• Customer relationship management
• Sales follow-up
• Objection handling
• Negotiation skills
• Target-oriented approach
• Key Performance Indicators (KPIs)Daily outbound calls
• Lead follow-up completion
• Lead-to-customer conversion
• Sales/revenue achievement
• Follow-up effectiveness
• Customer interaction quality
• CRM data accuracy

Work ScheduleWorking Hours: As per the assigned Sales/CRM shift

Employment: Full-Time

Work Location: Chennai – Office-based

• What We OfferFixed salary + performance-based incentives
• Professional growth opportunities
• Sales and communication skill development
• Supportive team environment
• Opportunity to work in the growing health & wellness industry

Interested candidates can apply with their updated resume.