BPO Telecaller

Job Description – Telesales Officer

Company: Star Health Insurance

Position: Telesales Officer

Job Type: Full-Time

Job SummaryWe are looking for enthusiastic and target-oriented Telesales Officers to join our team. The candidate will be responsible for contacting prospective customers, understanding their insurance requirements, explaining suitable health insurance plans, and converting leads into successful sales.

• Key ResponsibilitiesMake outbound calls to prospective and existing customers.
• Explain Star Health Insurance products, plans, benefits, and coverage clearly.
• Understand customer requirements and recommend suitable insurance plans.
• Follow up with interested customers and generate sales.
• Achieve assigned monthly and daily sales targets.
• Maintain accurate customer and call records.
• Handle customer queries professionally and provide appropriate information.
• Build and maintain positive relationships with customers.
• Coordinate with the internal team for policy issuance and other requirements.
• RequirementsGood communication and interpersonal skills.
• Basic knowledge of sales and customer handling.
• Target-oriented and self-motivated.
• Ability to communicate confidently over the phone.
• Freshers and experienced candidates can apply.
• Knowledge of health insurance will be an added advantage.
• Working Hours & HolidaysOffice Timing: 9:30 AM to 6:30 PM
• Working Days: Monday to Saturday
• Sunday: Mandatory Holiday
• Sunday will be a compulsory weekly holiday.
• What We OfferCompetitive salary with attractive incentives.
• Training and guidance on health insurance products.
• Career growth opportunities.
• Supportive and professional work environment.

If you are confident, energetic, and passionate about sales, we would love to have you join our team!