Pharmacist

JOB DESCRIPTION – PHARMACIST IN-CHARGEPosition: Pharmacist In-Charge

Department: Retail Operations

Employment Type: Full-Time

Location: Davaindia Generic Pharmacy – Store Location

Reporting To: Area Manager / Operations Manager

Job SummaryWe are looking for a responsible and customer-focused Pharmacist In-Charge to manage the day-to-day operations of the pharmacy store. The candidate will be responsible for ensuring accurate dispensing of medicines, maintaining pharmacy compliance, managing inventory, supervising store operations, and providing excellent customer service.

• Key ResponsibilitiesSupervise and manage the overall day-to-day operations of the pharmacy store.
• Dispense medicines accurately against valid prescriptions in accordance with applicable regulations.
• Ensure proper storage, handling, and expiry management of medicines and other pharmacy products.
• Maintain and update pharmacy registers, records, prescriptions, and other statutory documents.
• Ensure compliance with applicable pharmacy laws, regulations, and company policies.
• Monitor stock levels and coordinate with the concerned team for timely replenishment.
• Conduct regular stock verification and identify shortages, damages, near-expiry, and expired products.
• Ensure proper billing and maintain accuracy in all pharmacy transactions.
• Provide appropriate information and guidance to customers regarding medicines, dosage, usage, and precautions within the scope of professional practice.
• Handle customer queries and resolve complaints professionally.
• Supervise and guide pharmacy assistants and other store staff.
• Monitor staff attendance, punctuality, grooming, discipline, and work performance.
• Ensure the store is maintained in a clean, organized, and professional manner.
• Coordinate with the Area Manager / Operations Team regarding store performance, staffing, inventory, and operational requirements.
• Support achievement of store sales and business targets while maintaining professional and ethical pharmacy practices.
• Ensure proper handling of controlled, scheduled, and temperature-sensitive medicines as applicable.
• Report any operational, compliance, stock, or customer-related issues to the reporting manager immediately.
• Perform any other duties assigned by the management from time to time.
• Eligibility & QualificationsD.Pharm / B.Pharm / M.Pharm from a recognized institution.
• Valid Pharmacy Registration / State Pharmacy Council Registration as applicable.
• Previous experience in retail pharmacy operations will be an advantage.
• Candidates with relevant pharmacy experience and good knowledge of retail operations are preferred.
• Good communication and customer-handling skills.
• Basic computer knowledge and familiarity with pharmacy billing/software systems.
• Key SkillsPharmacy Operations Management
• Prescription Handling & Dispensing
• Inventory & Stock Management
• Customer Service
• Team Supervision
• Regulatory Compliance
• Communication Skills
• Sales & Business Awareness
• Problem Solving
• Leadership & Store Management

Performance ExpectationsThe Pharmacist In-Charge is expected to ensure safe and accurate dispensing, regulatory compliance, effective inventory management, excellent customer service, staff discipline, and smooth overall store operations.

Note: The employee shall comply with all applicable Company policies, pharmacy regulations, statutory requirements, and instructions issued by the management from time to time.