Healthacare Sales Executive

Job Summary

We are looking for a Healthcare Sales Executive with relevant experience in fertility, IVF, women's healthcare, hospitals, clinics, medical products, diagnostics, pharmaceuticals, or healthcare services.

The ideal candidate should have strong experience in patient counselling, lead conversion, follow-ups, healthcare sales, and team handling. Candidates with experience in fertility/IVF clinics, reproductive healthcare, gynecology, or women's health will be preferred.

Experience Required

Candidates with experience in any of the following areas can apply:

• Fertility / IVF Sales: Experience in IVF centres, fertility clinics, reproductive healthcare, fertility consultations, or patient counselling.
• Women's Healthcare Sales: Experience in gynecology, women's health, maternity, reproductive health, or related healthcare services.
• Hospital/Clinic Sales: Experience handling patients, doctors, hospitals, clinics, or healthcare business development.
• Healthcare Sales: Experience selling healthcare services, consultations, treatments, or healthcare solutions.
• Medical Product Sales: Experience selling medical devices, medical equipment, healthcare products, or clinical products.
• Pharmaceutical Sales: Experience promoting or selling pharmaceutical or healthcare products.
• Diagnostic Sales: Experience with diagnostic centres, pathology, laboratory services, or diagnostic products.
• Healthcare B2B Sales: Experience dealing with doctors, hospitals, clinics, laboratories, distributors, or healthcare institutions.
• Healthcare B2C Sales: Experience handling patients/customers, counselling, follow-ups, lead conversion, and sales closure.
• Hospital/Clinical Experience: Candidates who have worked in a hospital, fertility clinic, IVF centre, diagnostic centre, or healthcare organisation in a sales, business development, patient counselling, or customer-facing role can also apply.

Key Responsibilities

• Handle and convert fertility and healthcare leads through inbound and outbound calls.
• Understand patients' requirements and provide appropriate information regarding fertility consultations and healthcare services.
• Conduct regular patient follow-ups and support the patient journey from enquiry to consultation.
• Explain fertility-related services, consultations, packages, and other healthcare offerings professionally.
• Achieve individual and team sales/conversion targets.
• Maintain strong relationships with patients and coordinate with doctors and clinical teams.
• Manage and monitor the performance of the sales/counselling team.
• Allocate leads and ensure timely follow-ups by team members.
• Conduct regular team meetings and performance reviews.
• Train and coach team members on patient counselling, calling techniques, fertility service knowledge, lead handling, CRM usage, and conversion processes.
• Identify performance gaps and provide coaching to improve team productivity.
• Maintain accurate patient/lead information and update CRM regularly.
• Coordinate with clinical and operations teams to ensure a smooth patient experience.
• Prepare daily, weekly, and monthly sales and team performance reports.

Educational Qualification

Candidates from healthcare, medical, paramedical, and life-science backgrounds are preferred:

• B.Sc. / M.Sc. Life Sciences
• Biotechnology
• Microbiology
• Biochemistry
• Nutrition & Dietetics
• B.Pharma / M.Pharma
• B.Sc. Nursing / GNM
• BPT / MPT
• BMLT / DMLT
• Other relevant healthcare/medical qualifications

Any Graduate with relevant fertility, healthcare, hospital, medical-product, or pharmaceutical sales experience can also apply.

Required Skills

• Strong communication and patient counselling skills
• Understanding of healthcare/fertility services
• Sales and lead-conversion skills
• Strong follow-up and relationship-management skills
• Team handling and people-management skills
• Training and coaching abilities
• Target-oriented approach
• Good negotiation and persuasion skills
• CRM and basic computer knowledge
• Professional and empathetic approach while communicating with patients

Preferred Background

Fertility / IVF | Women's Healthcare | Gynecology | Hospitals | Fertility Clinics | Reproductive Healthcare | Healthcare Sales | Medical Sales | Pharma Sales | Medical Devices | Diagnostics | Patient Counselling | Healthcare Business Development

📍 Location: Sector 62, Noida

💼 Work Mode: WFO

📞 Contact: 8800286451

📩 Email: hrdepartment@cosma.health